Support

If you are still undecided wheteher  one of our ereader packages is right for you or someone your are buying for, the questions below, from potential buyers like you, may help.

If you dont find the answer to any questions you have please email us at info@myeasyread.co.uk and we will reply quickly and in a friendly manner

Before I Buy

How soon after I buy can I expect to receive my ereader package

We try to post packages the next working day following receipt of your payment. We use Royal Mail First Class Recorded service as standard. By this means delivery normally takes 1-2 days to arrive after we post it

Will I be able to track the delivery of my ereader package?

We receive a tracking number from Royal Mail for each package. We do not normally issue the tracking number to customers unless they request it as the package is often delivered the day after posting